Online
Banking
Banking on the Go—Made Simple with the DowneyFCU App ······
Whether you're checking balances, sending money with Zelle®, or managing your cards, the DowneyFCU mobile app puts control and convenience in the palm of your hand.
Helpful Tools at Your Fingertips
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✓User Friendly Design
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✓Check Balances
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✓Deposit Checks
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✓Manage Security Alerts
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✓Card Management Tools
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✓Send Money With Zelle®
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✓Financial Wellness Tools & More!
Frequently Asked Questions
New Members: Need Support Logging In?
- Welcome to the DFCU Family! Let's get you set up with Online Banking.
- Desktop: Head here to register.
App: Download DowneyFCU from the app or google play stores. - When opening the DowneyFCU app or mydfcu.downeyfcu.org/registration for the first time, you will be prompted to accept our Online and Mobile Banking Agreement.
- Next, you will "verify your identity" by entering the information we have on file.
- Once your personal information has been verified, select where you would like your verification code to be sent: email, text or voice to the phone number or email address DFCU has on file for your account. If you are waiting longer than 120 seconds (about 2 minutes) to receive the verification code, please chat with us at downeyfcu.org or call 562-862-8141.
- Temporary passcodes are sent to phone numbers on file, please verify your current home, cell and/or work phone numbers.
- Codes are sent via text message only to cell phones. Codes to home phones are sent via a phone call/message.
- Next, enter your one-time verification code in the enter code area.
- You can then create a username.
- After creating a username, you will be prompted to create a password.
- Next, you will be prompted to a Log in to Online Banking screen. After validating the information generated, click continue, and voila!
- After clicking continue, your Dashboard home screen should display.
How Do I Register for E-Statements?
Whether you're using the DowneyFCU app or accessing Online Banking from your desktop, simply go to the "Accounts" menu. Click on "Statements" and follow the prompts to register. Once you're registered, you’ll stop being charged the $2 paper statement fee—and you'll be helping the environment by going paperless!How do I set up Zelle®?
Learn how to send and receive money with Zelle via the DowneyFCU app here.What Card Management Tools do I have?
Card Management enables members to oversee and control their debit and credit cards directly from the DowneyFCU app. Go to "Accounts" and then "Card Management" to access this feature. Through Card Management, you can take several actions: blocking your card, configuring transaction and limit alerts, requesting a replacement card, and setting specific spending limits.How do I Activate Alerts?
Alerts can be sent via email or as push notifications through the DowneyFCU mobile app. To set your alert preferences:From there, you’ll be able to customize how and when you receive alerts.
When will my funds be available when I deposit a check electronically?
Holds do apply to deposits made through the mobile and on-line banking platforms. The first $225 with the remainder of the funds being available at close of the 2nd business day. Longer holds may apply due to special circumstances. Please refer to our Truth in Savings Disclosure and Agreements, which is available in the Disclosures section of our website. Reminder, you should retain checks deposited using RDC for a minimum of 20 days.Please note: Checks deposited Monday-Friday before 3:00PM Pacific Time, will be credited to your account the same day. All other deposits will be credited to your account on our next business day. Security is our top priority. Check images are transmitted immediately and securely to DFCU and never stored on your mobile device. Check Deposit Terms and Conditions
How do I Make a Credit Card Payment?
Two ways! Directly through our partner's website, learn how here.
Or you can also make a credit card payment through Online or Mobile Banking. Follow the steps below to get started:
- Log in to Online Banking
- Find your DFCU Credit Card under Accounts on the Dashboard.
- Click on the Pay button next to your DFCU Credit Card
- Select from which account you would like to make a payment. Enter the amount, the frequency, and date. Then click Review Transfer.
- Review the payment details and then click Submit Transfer to make your payment.
Making a payment through the Mobile App:
- Log in to the DowneyFCU App.
- Click on your DFCU Credit Card under Accounts on the Dashboard.
- Click Pay now.
- Select from which account you would like to make a payment. Enter the amount, the frequency, and date. Then click Review Transfer.
- Review the payment details and then click Submit Transfer to make your payment.
What do I do if I don't receive an access code when requesting one?
Codes are sent to phone numbers on file, please be sure to verify with us your current home, cell and/or work phone numbers. Codes are sent via text message only to cell phones. Codes to home phones are sent via a phone call/message. Please call us at (562) 862-8141 if the phone number on file is incorrect or you can chat with us online during normal business hours.Did the member-to-member transfer process change?
Slightly. You will now add the account you are transferring too to your transfer profile, before being able to transfer to that account. For example, if Mama Bear wants to send Brother Bear money through a M2M transfer, Mama Bear will add (or link) Brother Bear's account through account verification - and then Mama Bear can make the transfer. You will need to know the last name of the DFCU Member, their account number, the account type (Share or Loan), and the ID.This ID is the last two digits of the extended account number (the portion after the dash). It's displayed below the name of the recipient's account. For example: PRIMARY SAVINGS **********0192-S0001 ID is "01".
Please note that a recipient will now receive an email confirmation that their account has been added by another member for a M2M transfer. In the example of Mama Bear and Brother Bear, when Mama Bear adds Brother Bear to her transfer profile - Brother Bear will receive an email alerting them that Mama Bear added his account as a transfer destination. This is a new added security feature with our upgrade!
What happens to the linkage between my Quicken/Quickbooks service account & my DowneyFCU account?
Please use the conversion instructions below to reactivate your online banking connection to ensure that you get your current Quicken or QuickBooks accounts set up with the new connection. After you reactivate your account, you should see history.
Conversion instructions
- Quicken – Click Here
- QuickBooks Desktop – Click Here
- QuickBooks Online – Click Here
The following services may not work during the upgrade process:
- Quicken Win/Mac Express Web Connect
- QuickBooks Online Express Web Connect
Quicken and Quickbooks users, please carefully review your downloaded transactions after completing the migration instructions to ensure no transactions were duplicated or missed on the register.