Frequently Asked Questions
How do I make payments to my DFCU Platinum Visa® Credit Card?
Payments are made through DowneyFCU Online Banking.
Can I use DFCU's Platinum Visa® Credit Card internationally?
Yes, you can use your Platinum Visa® Credit Card worldwide! Enjoy the convenience of accessing your funds abroad, ensuring a seamless payment experience no matter where your travels take you. DFCU Foreign Transaction Fees: Transactions made in foreign currency: 1% of each transaction in US Dollars. Foreign transactions billed in US dollars: 1% of each transaction in US Dollars.
What should I do if my DFCU Platinum Visa® Credit Card is lost or stolen?
Contact Co-Op® Financial Services immediately to report the loss. We are here to help!
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APR = Annual Percentage Rate. There is only one offer of 0.00% APR for 12 billing cycles with a 3.00% balance transfer fee during the promotional period. Valid for transfers made between 01/01/2026 and 02/28/2026. Applies to qualifying DFCU credit cards with an available balance only. After 12 billing cycles, rates revert to the standard rate for which the member qualified. Minimum transfer amount: $500. Transfers allowed up to the available credit limit (minus 3.00% fee). Offer valid for transfers from other financial institutions only. Convenience checks, online/mobile banking transfers, regular purchases, or cash advances do not qualify. Finance charges accrue from the transaction date. Late payments may result in APR reverting to standard rates after a 60-day past due period. Payments are applied to higher APR balances first. To apply for the promotional rate, complete the Balance Transfer form via the DowneyFCU mobile app, call 562-862-8141, or visit the branch. Rates, fees, and terms subject to change; credit approval required. Commitment to lend is not guaranteed.
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Grace periods last at least 21 days. As long as you pay your full statement balance by the time your payment due date rolls around, you'll pay no interest on your purchase. Speak to a financial advisor for your personal situation.