Frequently Asked Questions
How do I make payments to my DFCU Platinum Visa® Credit Card?
Payments are made through our partner's website: MyCardInfo.
Can I use DFCU's Platinum Visa® Credit Card internationally?
Yes, you can use your Platinum Visa® Credit Card worldwide! Enjoy the convenience of accessing your funds abroad, ensuring a seamless payment experience no matter where your travels take you. DFCU Foreign Transaction Fees: Transactions made in foreign currency: 1% of each transaction in US Dollars. Foreign transactions billed in US dollars: 1% of each transaction in US Dollars.
What should I do if my DFCU Platinum Visa® Credit Card is lost or stolen?
Contact Co-Op® Financial Services immediately to report the loss. We are here to help!
1
*APR = Annual Percentage Rate. Members have a choice of a Balance Transfer rate of 2.95% APR for twelve (12) billing cycles from the date of the initial Balance Transfer with NO Balance Transfer fees, OR, a Balance Transfer rate of 0% APR for twelve (12) billing cycles from the date of the initial Balance Transfer with a 3% Balance Transfer fee. Promotion applies to qualifying DFCU credit cards and on the amount transferred only. Special Balance Transfer offer valid for transfers made from 01/01/2025 to 02/28/2025. Effective after the 12 billing cycles from the date of the initial Balance Transfer, all credit cards will default to the standard rate the member qualified for at the time of opening their DFCU credit card. Visit www.downeyfcu.org to view standard DFCU credit card rates. Minimum advance amount is $500. Balance Transfers are allowed up to the credit card’s available limit, minus a 3% fee if 0% APR option is chosen. Rates, fees and terms are subject to change at any time. All new credit card applications are subject to terms, conditions and credit approval. Offer valid only for Balance Transfers from credit cards and loan balances from other financial institutions. Transfers/transactions via Convenience Checks, Online/Mobile Banking, or regular purchases and cash advances do not qualify, and are subject to the standard rate and terms of the Credit Card Agreement. Finance Charges accrue from the transaction date. A late fee will be assessed for any late payments. There is a 60-day past due period prior to APR automatically reverting back to non-promotional rate. If after 60 days from the payment due date, the payment remains late or exceeds the member’s credit limit, the credit card rate will default to the non-promotional standard rate the member was eligible for at the time of the Balance Transfer approval, and any remaining balances will accrue at the regular non-promotional standard APR. A Balance Transfer cannot be used to make payments on this or any other credit/loan account issued by DFCU. DFCU will allocate your payments to balances with higher APRs before balances with lower APRs. To get the promotional rate, you must fill out the Balance Transfer form. To download the Balance Transfer form visit our website at www.downeyfcu.org, call us at 562-862-8141, or visit our branch.
4
Grace periods last at least 21 days. As long as you pay your full statement balance by the time your payment due date rolls around, you'll pay no interest on your purchase. Speak to a financial advisor for your personal situation.