Products and Services


Lost or Stolen ATM/Credit Cards and Checks 24-Hour Account Access
Attention all members. If your VISA debit card or VISA credit card has been lost or stolen please call the following numbers to report the loss. A customer service representative will be available 24 hours a day 365 days a year to assist you.

Visa Credit Card (800) 299-9842

Visa ATM/Debit Card
(800) 754-4128


Attention Travelers:

If you are going to travel outside of the USA, please be aware of the change in policy on currency conversion on your VISA Debit card account. Please click on this link to read the new disclosure.

If your ATM card or DFCU checks have been lost or stolen please call the following number:

ATM Card or DFCU Checks
(562) 862-8141 ext. 227

(For ATM Cards and DFCU Checks that have been lost or stolen outside of normal business hours, please leave a message reporting what has been lost or stolen, the date and time you are calling and your phone number. A member service representative will get back to you the next business day)


Full-Service Accounts

Member service is one of DFCU's many qualities. We are proud to offer the accounts that meet your financial needs such as:


Special Loan Rates

For a limited time, New & Used Auto loans are being offered at a lower than normal rate.  Take advantage of this Special Loan Rate today.
 


Entertainment Discounts

DFCU now offers its members Discount Entertainment Books for Los Angeles, Orange & San Gabriel Valley are also on sale.  Please stop by or call (562) 862-8141 for current prices and availability.


Notary Service & Signature Guarantee

DFCU provides FREE notary service and medallion signature guarantees to its members. Please call ahead to assure a member services representative will be available.

Home Branch is here!  You now have access to your account via the Internet 24-hours a day, seven days a week.  Home Branch, our FREE Internet Banking service, allows you to view your account and perform transactions conveniently, any time you choose.  Use your DOTTI PIN today, or request your Home Branch PIN today to:

  • Check account balances
  • Transfer funds between accounts
  • Make loan payments
  • View account history
  • Verify deposits
  • View and download copies of cleared checks

Our telephone account access system, DOTTI (Director Of Telephone Teller Information), continues to provide convenience to our members 24-hours a day, seven days.  Perform numerous transactions over the telephone by calling (562) 923-DFCU, (562) 923-3328.  Forgot your DOTTI PIN, email us at comments@downeyfcu.org, or call us at (562) 862-8141, ext. 227 and we will mail you a PIN and DOTTI user guide.

Your Downey FCU ATM or ATM/Visa Debit Card gives you access to your cash 24-hours a day.  Use your card at any CO-OP, Star System or Plus System ATM to access your cash.  Remember, your ATM/Visa Debit Card can be used at any merchant that displays the Visa logo.  Deposits are allowed at most CO-OP ATMs.

For the location of a CO-OP ATM near you, visit the CO-OP web site www.co-opnetwork.org or call 888-SITECOOP

 

Coop Star  

No Surcharge ATMs

As part of the CO-OP ATM Network, we offer more no-surcharge ATMs than the major banks. And we're all over the place. You can make no-surcharge withdrawals from your DFCU account at 19,000 CO-OP Network ATMs in all 50 states, and many also accept deposits. Next time you travel for business or pleasure, remember that the CO-OP Network keeps your DFCU account close at hand - nationwide.

You can also choose one of our two convenient locations To access your account.

Downey FCU
8237 Third Street
Downey Conveniently located on the Corner of 3rd and New St.

  * Deposits and Withdrawals

Downey Regional Medical Center*
11500 Brookshire Avenue
Downey Conveniently located outside The gift shop on the main floor.

  * No Deposits at this location

ATM access is now available 24-hours a day, 7 days a week.

Withdrawals for DFCU and CO-OP Network Members will not be assessed a surcharge.  Deposits made before 3:00 PM will be posted the next business day at 8:00 AM. Deposits made after 3:00 PM, will be posted the second business day. If you are making an
"after hour" deposit and you wish to ensure that it is posted the next business day, please use our "Night Depository Box" instead of the ATM. The night depository is located to the right of the ATM at our Third St. location.

*Deposits cannot be accepted at the ATM located at Downey Regional Medical Center. Our ATM machines are part of the CO-OP Network. For the location of a CO-OP ATM Machine near you visit the CO-OP web site at www.co-opnetwork.org. Most CO-OP ATM machines will accept deposits and without surcharge!

   

Your savings federally insured to at least $100,000 and backed by the full faith and credit of the United States Government.
 
Your savings insured for an additional
$250,000 by ASI, the nations largest
private deposit insurer.

We do business in accordance with
the Federal Fair Housing Law &
the Equal Credit Opportunity Act.

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